Política de frete
Shipping Policy
1. Shipping Zones
- Spain and Europe: We offer fast and secure shipping across Spain and the European Union.
- Rest of the World: We also provide shipping to other countries, with variable rates and delivery times depending on the region.
2. Delivery Times
- Spain: Standard shipping takes 2-3 business days; express shipping is available in 1-2 business days.
- Europe: Standard shipping takes 3-7 business days; express shipping is available in 2-5 business days.
- Rest of the World: Delivery times range from 7-14 days, depending on the region and available shipping services.
3. Shipping Costs
- Spain and Europe: Shipping costs are calculated based on the order's weight, with final charges displayed at checkout.
- Rest of the World: Costs are calculated according to the weight and destination of the order and will be displayed to the customer before confirming the order.
4. Returns and Refund Policy
- We accept returns within 30 days of delivery, provided the products are unopened and in their original packaging. Refunds will be processed within 5 business days of receiving the returned items.
5. Order Tracking
- Once the order is shipped, a tracking number is provided so that customers can monitor their delivery in real time.
6. Customer Service
- Our customer service team is available to assist with any shipping inquiries and to resolve any delivery issues.